Privacy Policy

Cruxty provides software and mobile tools for site operations, issue management, check workflows, dispatch coordination, and related operational visibility. This Privacy Policy explains how we collect, use, and protect personal information when someone visits our website, requests access, or uses Cruxty services.

Information we collect

We may collect information you provide directly, including your name, work email address, organization name, site details, request notes, and communications you send to us.

When an organization uses Cruxty, we may also process operational data entered by authorized users, such as issue details, assignments, status updates, check submissions, attached evidence, and audit history. We may receive technical information such as IP address, browser type, device details, and usage logs needed to secure and operate the service.

How we use information

We use personal and operational information to review access requests, provide the service, support customer onboarding, maintain account security, communicate with users, improve product performance, and comply with legal obligations.

How we share information

We do not sell personal information. We may share information with service providers that help us host, secure, support, or deliver Cruxty, and with customer-authorized administrators and operators who need access to the relevant operational workflow data. We may also disclose information when required by law or to protect the rights, safety, and security of Cruxty, our customers, or others.

Data retention

We retain information for as long as needed to provide the service, maintain operational records, satisfy contractual and legal requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the customer relationship and the type of data involved.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No system is completely secure, so we cannot guarantee absolute security.

Your choices

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and our obligations to customers and regulators. Customer account users should also contact their organization administrator when a request relates to customer-managed workspace data.

Children's privacy

Cruxty is intended for business and operational use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page. Material changes may also be communicated through additional notice where appropriate.

Contact

Questions about this Privacy Policy can be sent to [email protected].